General Policy
All products are in stock unless otherwise noted. Most orders are processed and shipped within 24
hours, however some items have longer lead-time (BGA sockets for example). Shipping is typically
done Monday through Friday and all items ship from the USA (west coast). Priority is given to companies
which have obtained a commericial-use license.
Shipping Rates
Shipping rates vary depending on the parcel weight, destination and method.
Shipping Method |
Delivery time |
Starting price |
USPS Standard (Domestic) |
4-5 days |
$6.00 |
USPS Express (Domestic) |
1-2 days |
$28.00 |
UPS 2-Day (Domestic) |
2 days |
$18.00 |
USPS Airmail (International) |
12-20 days |
$14.00 |
USPS Priority (International) |
6-10 days |
$34.00 |
USPS Express (International) |
4-6 days |
$70.00 |
UPS Express (International) |
3-4 days |
$90.00 |
These times does not include the lead-time or order processing which may delay shipment. Multiple orders
are often combined into a single package and we will automatically send you a refund for any shipping fees
collected the excede the actual amount.
Order Cancellation Policy
Any order that has not been shipped (including pre-orders), can be cancelled at your request.
Use the contact us form and include your
name, order date, and postal code in order to expedite your request.
Return and Exchange Policy
All sales are final, unless an exception is made on a case by case basis.
You are responsible for knowing which products you need, their capabilities,
and your requirements of them. With that said, we try and accommodate
customers at our discretion. For example, if you purchased the wrong socket adapter,
we are generally happy to arrange an exchange for the correct socket.
Warranty Policy
All products manufactured by Embedded Computers LLC receive a 1-year full replacement warranty. If
your device no longer functions properly, contact us
and request a RMA.
Purchase Orders
We accept PO from many qualified companies, partners and companies which have a commericial software license.
Distributors
Darkwire (Australia)
We are always looking for new distributors! Contact us
to let us know you are interested in carrying our products.
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